Returns & Exchanges
At Stationers.pk, we strive to ensure your complete satisfaction with every stationery purchase. If you receive a defective or incorrect item, our flexible 7-day return policy allows for a hassle-free exchange or refund process.
Initiate a Request
Contact our customer support team via WhatsApp or email within 7 days of delivery, providing your order number and clear photos of the items you wish to return.
Quality Evaluation
Our team will review your request to ensure the items are in their original packaging, unused, and qualify under our return criteria for damaged or incorrect goods.
Package and Ship
Once approved, securely pack the items in their original box and ship them back to our designated warehouse address provided by our support representative.
Refund or Exchange
After we receive and inspect the returned package, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing